Community & Help Pages/Help Center/Getting Started & General Information

Supported File Types & System Requirements

Lee Gentry
posted this on April 05, 2012 14:49

Supported file types

There are two main file formats supported at docTrackr described below :

Adobe: .pdf

Microsoft: .doc(x), .ppt(x), .xls(x).

We also support other less common Microsoft formats like: .xlsm, .xltm, .xlsb, .xltm, .xltx, .xlam, .docm, .dotm, .dotx, .pps(x), .potm, .ppsm, .pptm, .potx.

Note: 3D PDF (from CAD files exports) are fully supported.


System Requirements

docTrackr works exclusively with Adobe & Microsoft software. If you try to open a document secured by docTrackr with a third party reader (Google Docs, Mac OS Preview, FoxIt PDF) it won't work.

We support the following document readers:

Windows

Adobe PDF Reader 8+

Microsoft Office 2007, 2010, 2013 (Word, Excel, PowerPoint)

Microsoft Office 2003 - with this security patch installed: http://support.microsoft.com/kb/979099

Mac

Adobe PDF Reader 8+

Microsoft Office 2011 14.2.3+ - latest update available for free here: http://www.microsoft.com/en-us/download/details.aspx?id=35601

Mobile

Adobe PDF Reader on iOS & Android

No support of Microsoft Office files on mobile for the moment


Adobe® PDF Reader is a software available on Windows, Mac OS and mobile (iOS, Android) for free. A free trial version of Microsoft® Office is also available. Download them from the links below.

Adobe PDF Reader.pngMS Office.png

http://get.adobe.com/reader/                                                   http://office.microsoft.com/en-us/try/